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Community services

Community services offer support to the public. The support may be information, advice, practical help, financial help or a combination of services.

What community services offer#

Community services provide support to members of the public. That support can take many forms, including information, advice, practical help, financial assistance, or a combination of these.

Services may be run by government at the national, regional or local level, or by non-government organizations such as charities and not-for-profit groups.

Cost and who they help#

Community services are often free or offered at a low, affordable cost. Many are designed around the needs of a particular group, for example families, older people, people with a disability, or those facing financial hardship.

If you are not sure where to start, a good first step is to contact a local government office or a general community information service, which can point you toward the right program for your situation.

The role of volunteers#

Many community services rely heavily on volunteers, and large numbers of people give their time this way.

Volunteering can bring real personal benefits, including:

  • meeting new people and building social connections
  • learning new skills and gaining experience
  • a sense of purpose and improved wellbeing
  • giving back to the local community

Key points#

  • Community services support the public through information, advice, practical help, or financial assistance.
  • They may be run by government bodies or by non-government organizations such as charities.
  • Many are free or low cost and focus on the needs of a specific group.
  • Volunteers play a major role in delivering these services.

Sources & further reading

For evidence-based global guidance on this topic, consult authoritative public-health bodies such as the World Health Organization (WHO), CDC, NHS, and ECDC.

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